SIR AUTO GLASS
1350 West Yost Court, Meridian
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Kyle was very professional and quick. Came to the work place and had the old one out new one in within the specified amount of time he said it would take. Left very clear friendly reminder of dos and done for the next 24-48 hours after … More the windshield replacement. -
Please use this Company! Everything went as planned, Ray had the windshield replaced in no time. Excellent work! Before and after! Bravo!
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Kevin with Sir Glass/Honda was awesome at getting my windshield replaced. He helped me check on my phone if my insurance covered the replacement and getting it scheduled. Great customer service.
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I could not have asked for a better experience! When I first called for a quote they let me know they could price match any other company and their quote. As I was calling around for multiple quotes I was informed of a discount they … More could apply to lower their quote, and reminded me that they could price match or beat any other price. I reached out after I was done "shopping around" with the lowest quote I had received, and they beat it!
I was able to schedule the installation for a day that worked best for me, they came to my work, and the installation took less than I thought it would.
Both Derek and Rey were extremely polite and professional throughout the entire process. They will be my first call if I ever need to replace a windshield again. -
My experience was awesome. I had the pleasure of working with Kevin M. at Beaverton Honda. He was able fix my windshield and get me going within minutes. Very professional, super efficient and speedy.
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The Glass Doctor was great. Brandon did a great job. He was at my location on time and total replacement took 2 hours. Brandon said to contact him if there was any issues. I would highly recommend the Glass Doctor from Meridian.
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Quick and easy windshield replacement. They came to my house which made the process even easier.
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My experience with SIR auto glass was super easy and they came to my house for the windshield replacement. The technician Rey was great with communication, he was quick, efficient, and did a perfect job. I definitely recommend SIR … More Auto Glass.
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Definitely use this business above all others. They answered all my weird questions, got me scheduled that day, showed up on time, staying on their estimate. The tech that showed up was very knowledgeable and professional and explained … More what I had asked with patience. I really appreciate the service I had here.
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Was hit by a rock and had a crack the size of a golf ball. These guys were pleasant on the phone, contacted my insurance company and replaced my windshield within a week (it could've been sooner if I hadn't gone out of town). … More They came to my home and it was quick and easy. Everything is just as it was, maybe even better than the original! Thanks so much SIR Auto Glass!
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I called yesterday for the quote, they were very affordable and even got to me by the next day. They came to my work and installed the new windshield in just under an hour. Also calibrated my cameras as well. Would definitely recommend … More
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SIR AUTO GLASS can replace your front windshield at your home even if it needs to be recalibrated. Sir auto reps handled everything quickly, efficiently and professionally.
The technician called to let me know approximately what … More time he would arrive. I had a new windshield in 45 minutes. Good company to have your auto glass replaced -
I was able to get a wind shield replaced at my house the day after I called. They were professional, fast, informative and competent! Another company was going to need 3-4 hrs, taking my car back to their shop to recalibrate…my car … More has lane departure…it took Sir 10 min on my street.
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A fantastic company, they made it very easy to replace our window while traveling. Next day service, polite, and very knowledgeable. Our technician was on time, very skilled and quick. Thank you so much for making it so easy and fast. … More
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Outstanding Service. Ray really knows what he's doing. It's to bad window tinting wasn't a option since the door panel was off it wouldn't take to much additional time to put the film on.Overall very pleased with … More the glass replacement. I'd highly recommend this company.
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Called Sir Auto Glass after not being able to reach a live person on the phone at the other big "Safe" windshield replacement outfit.
The technician was prompt, cordial and communication was top-notch.
The workmanship was … More of high quality and completed in a timely manner.
I'd definitely recommend this business. -
Showed up on time. Very nice. Got the job done way faster than I expected. The neighborhood girls came by and were asking him a bunch of questions and he was very nice to them & the windshield looks great.
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These guys have been absolutely amazing! I unfortunately have had to have my windshield replaced on both of my vehicles in the last 6 months and the first time I used them I had reached out to a few different companies. Sir Glass was … More the one that responded the fastest and willing to beat any prices. Their availability is within the same week and their technicians are very professional and friendly. Recommend to anyone
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Above and beyond!! Extremely impressed! Not only did they replace my windshield within one day. But did it all in under an hour in a parking lot! Dylan was extremely knowledgeable and good humored! Will definitely recommend them to … More all my friends and family!!
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So far everything about our windshield install worked out great. They were able to do the install next day, and they were on time. Super fast install and our technician was very considerate and accommodating to the location. We are … More from out of town and we’re very impressed with all the great communication this company had with us
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Best experience and best service I had! I called other companies and was quoted with high prices but sir auto glass gave me a deal way cheaper and the service was quick, easy and amazing! I will always recommend them to everyone!
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I had the pleasure of working with Kiel when he replaced my car windshield, and I can’t recommend him enough! He was extremely professional from start to finish, making the entire process smooth and stress-free. Kiel worked with impressive … More efficiency, but what really stood out was his kindness and willingness to answer all of my questions. He took the time to explain the process and gave me helpful tips on how to care for the new windshield. It’s rare to come across such a genuinely helpful and informative technician. If you’re looking for top-notch service, Kiel is the one to ask for!
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The technicians were polite and efficient. One detail couldn’t be resolved during the service and the lead tech explained the issue and personally followed up the next business day to finish the job properly. I would use them again … More and recommend them to others
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Very good company. Our tech arrived, let us know what was going to happen, and began working. He was great! Explained everything as he went on. We will definitely be using these guys again.
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Awesome service.
I’m easily overwhelmed when using website services but I wasn’t with sir auto glasses website. It was simple to put in all my information and I received a call about an hour later. I missed that call but it was easy … More as well calling back and getting a person.
They had a price ready for me and it was something I could afford to do.
He showed up the next day, even though it was slightly raining and he got the job done. They did a great job on communicating what is needed and how to take proper care in the first 24 hours. All together this was an amazingly smooth process. Thank you so much!!!! I’ll definitely recommend your services. -
SIR got us a quick and accuracy quote and completed the install at our home the following day. Good communication, prompt service and a good price. Would recommend!
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SIR Glass is a professional, high quality option for your auto glass needs. They are knowledgeable and pleasant to work with and priced better than less-responsive competitors. I highly recommend them and will use them again if needed. … More
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Great service! Timely feedback and scheduling and they immediately accomodated my schedule when I couldn't make the first appointment. They even went so far as to vacuum my whole vehicle when I told them some of the glass from … More my broken back windshield had been dislodged all the way to the drivers seat. Wood definitely reccomend their services and will go back again (if need be - fingers crossed hopefully not).
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I was paying out of pocket and Sir Auto Glass had the best rate with a lifetime warranty AND they didn’t charge extra to come to my house. They were communicative and professional. The tech (Blake) went out of his way to be helpful … More - even helping me to install a new battery. Highly recommend !!
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Blake was amazing doing the windshield replacement ahead of time The pricing is reasonable much lower than their competitors. I will recommend home service for any auto service because you can do your thing while the car is under serviced … More
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I had the front windshield replaced on my old Saab 9-5. The work was done perfectly and satisfactorily from beginning to end! The customer service team and the technician were professional, efficient, and friendly. I would recommend … More SIR Auto Glass to my family and friends.
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Very happy with this service. The response time was quick, they were able to come out to me and complete replacement at my convenience. Chase is a rock star! He was friendly, knowledgeable, and got my old window out and new window … More in, much faster than I expected and missed the rain entirely. The only issue I had was that the quoted price differed from the price I eventually paid (roughly by about $50-60) but I understand that happens with parts and things. I’m satisfied because it seems that the install was done correctly the first time. Can’t say that with all glass companies. Thanks Sir Glass and Chase!
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Sir glass came out and replaced 2 of my vehicle windshields. Everybody I spoke to was extremely friendly. Thorough and kind. Their prices beat anybody else around. I'm sure with all of this construction. It won't be long … More before they are back agai appreciate their top notch service.
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I just got my window replaced with these guys, and Blake was so fast and efficient and cleaned up my driveway and the inside of my car so well afterward. And put up with me watching him out of curiosity Haha! Thank you all can't … More recommend you guys enough. Price was the best I found anywhere near by too!
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Recommended by our local Subaru dealer. Communication throughout the process was excellent, especially considering our part was on backorder. Came to our home and turned it around in about 40min. No reservations recommending this business … More whatsoever.
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The technician arrived timely, after the schedule was modified. Also, he kept me informed me a couple of times during the day of his progress to get to my job. Extremely professional, personable, and skilled. I was amazed by how … More quickly he was able to change out the windshield on my car. I would highly recommend.
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My cracked windshield was replaced at my home. The techs were on time and efficient in their work - done in under an hour. The tech to calibrate the EyeSight system arrived shortly after the install and finished his work in under … More 30 minutes. A very good experience.
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Everyone I spoke to from Sir Glass was great. They helped deal with insurance when I needed my RAV4 windshield replaced, the scheduling was easy (they come to you), and it only took about a hour. Shout out to Chase who did the replacement! … More He was quick, friendly, and did good work.
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Ryan came to our home, very carefully replaced our windshild, and didn't mind us watching this interesting procedure. He was glad to explain what he was doing and to answer our questions. We now feel our windshield is better … More than "new from the factory!" They were more reasonable than the company to which our insurance company had referred us and scheduled in a more timely manner. Sir Auto Glass will certainly be our "go-to" place if we ever have the need.
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Excellent service at an affordable price. Called and left a message and I received a phone call a few hours later. Worked out the details with the tech doing the work. They showed up at the house on time and got the job done as advertised. … More Windshield has been in for a few weeks several car washes and a couple rains now and there are no leaks, it looks great and the daylight sensor for the headlights works fine. Next time I need any glass work done I'm calling Kevin and the team again!
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They came to our home to fix a leaky windshield right before the snow and ice. Everything was great! They attached the rear view mirror more securely than it had been!! Very pleased.
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Very professional, communicative, and affordable. They came to my home to replace a smashed windshield after a big storm. They did a great job, and even cleaned up the broken glass. If I’m unlucky enough to need another replacement, … More I will definitely call them.
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Much better experience. I had a defective windshield and they came right out and replaced it with no questions asked. The tech was very nice and professional. They also beat everyone else's prices in town. Would definitely recommend … More them to anyone.
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Great place! They fixed my window the next day, came to me, and a very good price! I would highly recommend them to everyone! Thank you so much for being fast and effective!
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I would recommend this place to anyone who needs glass repair. They got me taken care of in just 3 days would have been 2 but conflict with my availability. The tech (Cyrus)who came out was quick an very Thorough an was also super … More friendly an very knowledgeable. I see why this place has a 5star rating!!! Thanks again Sirglass for making this super easy an fast for me...
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Great service at the right price. They were quick with bid, then price matched competitors and were able to fix with 48hrs.
I would give them 10 stars if i could. -
My wife and I went from having a bad day from someone vandalizing my car and breaking a window to feeling relieved that we found the right people to help us. I began shopping around and recieved estimates higher than I was expecting. … More SIR AUTO not only matched the price but also went above and beyond and did it for about $100 cheaper than the next cheapest company. They sent Jose to replace my window and he was very respectful and gave me peace of mind that he knew what he was doing. It took no more than 45 min and the window was operating even smoother than it was before. I Would definitely contact them again for assistance.
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The window replacement process was smooth. The company is easy to work with. Although my window was on back order for a bit, Sir Auto was prompt in scheduling when it was in stock. They were always friendly and professional
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Service tech met me at work to replace my windshield before the storm blew in. The tech worked around my schedule and the weather to get it done. Could ask for better service, Great quality and quick to respond to my needs. I will … More send anyone I know in need of window repair or replacement to Sir Auto Glass and Calibration!
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We definitely recommend Sir Auto Glass. Our windshield cracked during an ice storm. They came out and had it fixed in no time. It was super fast and professional. Their customer service was a breath of fresh air! Keep up the good work! … More Thank you
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Mike is absolutely a rare commodity now days when it comes to customer service and responsiveness. I was needing my windshield replaced on my F350. Called him, have him my insurance info and set an appointment for 2 days later. There … More was a an issue with my insurance transfer to this veh. He called my agent to resolve the issue. He called me back same day and told me we'd have to wait while the ins corporate level for their stuff together. Maybe 7 to 10 days. I thought he'd forget to get back with me but he did not. He kept checking with my agent and called me back promptly. Two days later I had my windshield in. The install guy was great too! 45 minutes and done. You are luck to have an employee like Mike. I wish there were more like him!!!!
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I heard a pop and then shattering glass from the back seat window when rolling it up. Window looked intact but I couldn't roll it up or down. I called Sir Auto Glass and scheduled a time for them to repair it at my home. Turns … More out it was the regulator. We rescheduled the repair with the correct part and they came out again. Window works great and the technician was absolutely wonderful. On top of that, the repair cost was so much less than I expected. (Before calling Sir Auto I called another company and they wanted $160 just to look at it!)
I highly recommend this company! They are friendly, efficient, and the price was very reasonable. 5 stars. -
I took my care in for servicing at the Honda dealership and noticed that there was a crack in my windshield. The dealership had partnered with Sir Auto Glass and so I decided to use their services to repair the windshield. The Sir … More representative assisted me with my insurance company and made an appointment to come to my work and replace the windshield at no cost to me. The service was fast and efficient and the technician who did it was very polite. The calibration with the cameras built into the windshield was also very well done. All in all a really great experience.
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Incredible start to finish. They set up a time and place with me personally that worked best for me. Really nice people, amazing service, and I would 100% recommend them to anyone needing glass repaired in their car:)
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Cade with SIR Auto Glass is the very best in the business! He is super reliable, very high integrity, fast and efficient. Mobile service that comes to you is so convenient. Can't recommend highly enough!
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Everyone was so kind and helpful. They were quick to respond and get my window fixed and it was way cheaper then even my insurance rates! There was a minor issue I was having with the replacement and they got back to me immediately … More and took care of everything no questions asked and generously fast. I felt surrounded by sincere and good people working with them and would 100% refer them to anyone.
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The only one in town who does calibration and had next day Ford F-150 Lariat windshield! So easy to use progressive also. Showed up prepared and didn’t cancel due to lack of supplies like Safelite keeps doing. Quick and amazing! Highly … More recommend!!
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I was so stressed out over getting my windshield replaced until I called Sir Auto Glass. They had me squared away in under 20 minutes! Omar came out first thing this morning and replaced my last windshield. He was so nice and so respectful … More as was the gentleman I spoke to on the phone. He made sure I understood aftercare and my windshield was better than new! HIGHLY recommend these guys and I will definitely be referring everyone I know to them for their services.
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The best experience. I have been trying for over a year contacting other windshield repair companies. Where I get my car serviced recommended these guys, and within minutes I had an appointment scheduled.
Everyone I spoke to there … More was very kind, and knowledgeable. Would highly recommend them to anyone!
(Used the office out of Oregon City) -
They were great! Offer lifetime warranty. Very quick and met me at my job and replaced the windshield on my truck. Didn’t take them long and they were very helpful and professional. Answered all the questions I had. Highly recommended … More
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Other then a few finger prints left behind I was left happy and thankful for there time and their prices were very reasonable better than the excuses for the high prices other companies gave. So far no problems from the install. Thank … More you again for helping me out.
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Service was awesome. Dylan did a great job on vehicle. Fast and efficient! I seen that they were offering $35 glass replacement on their website. So, I asked them about it and they said they already took $50 off so, that I would schedule … More that day. Well, they didn't know I was going to schedule that day I was just getting bids. They wouldn't honor the $35 off as advertised. So, I was a little annoyed about that. Bill didn't reflect any discounts. So, if you get a quote make sure to get your discount. After they quote your price. They were already here and installing before I realized that there was a discount so, SIR wouldn't give it to me. BS!
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Sir Auto Glass came out to my house within 24 hours and replaced the right front passenger window with no issues. There was also damage to the liftgate glass, and the technician was appropriately cautious about replacing it because … More there were some bending to the frame. All and all, I was very satisfied with the service, except for the fact that I had to front the money to replace the window glass and wait for reimbursement from my insurance company, Progressive. Sir Auto Glass would not bill them directly for the work, and I had to spend more time dealing with getting reimbursement than I did having to get the glass replaced. Sir Auto Glass was not clear that they would not bill Progressive directly, and I had to learn about that after it was too late to use another glass company.
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Had them come fix my hatch glass on a Subaru Forester, and they did a good job, however I think I had the wrong glass installed. After the install, the hatch won’t fit back together the way it should. Working on getting the situation … More figured out, but not sure when it will be fixed. Until then, I can’t drive my car, so that’s a little upsetting. May change my review once/if it gets fixed though.
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Before the technician left, after replacing the windshield, he warned us that the bottom right corner may not set correctly and may need to be fixed. The next day it was obvious there was air coming through the bottom right corner … More so we called the warranty dept and scheduled a repair. We kept our work truck off the road for an entire day, when we really could have used it, so that the repair could be completed. No one ever showed up. The truck is behind a locked gate so it's not possible that they inspected it without us being aware. I called the warranty dept back and they said the technician's notes stated he inspected the truck and deemed that the whole windshield needed to be replaced again. Since he obviously didn't inspect the vehicle, I don't understand why that decision wasn't made before we had to wait a total of 3 weeks for the repair to be made. The reason this is 3 stars instead of 1 is because everyone I spoke with was very nice and helpful, the price was reasonable and the timeline for the original replacement was very quick. I greatly appreciate that they are able to calibrate the windshield without us having to take it into the shop. I hope that this was a unique situation and not an accurate representation of their technicians.
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I needed the windshield replaced and a couple windows in the doors of my cargo van re-glued. Glass is fine, just re-glue. They gave me a quote of $360, for the new windshield, seal, & installation, and would quote the re-glue … More on site. The technician who came out had no knowledge of the re-glue part of job, and told me to call they office. They told me it will be $250. Per panel! $500! I was pissed, but I wanted the job done. He was feeling generous, so he’d only charge me $250. 15 minutes later both door windows were re-glued and the technicians were on their way. $250 for 15 minutes of work. I hope they pay their technicians well, but I will never use this company again. The dude that I talked to on the phone probably didn’t sleep well that night, and wondered why.
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Overall the people I worked with were nice and helpful and the job itself went well, although the technician dented my door by leaning on it while working causing my door to not be able to close. When I called to find a resolution … More I was told I would be getting a call from the manager. The only communication I received was just spam requests for reviews.
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These guys are horrible. We have been trying to get a hold of them for 6 working days and no one calls us back. We had our windshield replaced on our F 350 Ford truck. It was installed horribly. We found 2 deep scratches on the truck … More from the guy removing the previous windshield, a dent and there is black caulking on both sides of the truck and on the interior ceiling on the inside on the fabric. He also left pieces of glass on the ground.
This is not a reputable company and we regret that we didn’t go with Safelight!!! Please spare yourself scratches and dents and caulking on your vehicle!!
I have tried to call Shaun multiple times but his voicemail is full and so I can’t get a hold of him.
This is just like this company, no communication and they don’t care.
2 weeks after my last post and no response. I texted Shaun and still no response. Very unprofessional. I will be contacting the BBB about this situation. -
Cautionary Review of SIR Auto Glass
I recently had a profoundly disappointing experience with SIR Auto Glass, and I feel compelled to share my experience for anyone considering their services. Despite their online presence suggesting … More a local operation in Boise, it became quickly apparent that they lack a physical presence in the area. When I encountered issues with my installation, I found it nearly impossible to communicate with anyone beyond their third-party answering service. The installer, whilst apologetic, did not have the necessary parts to complete the job, which left my car sitting unusable in the garage for five days.
Moreover, Shaun, the owner apparently based in Portland, initially responded to my complaints but has since fallen silent(his voice mailbox remains full, so it is impossible to leave a message). The installation itself was subpar—my Land Rover’s A-pillar trims were misaligned, risking water damage, and the grille cowling at the base of the windscreen ended up buckled and required replacement. To make matters worse, the interior fabric on the pillars and the sun visors were left stained with black grease or glue, suggesting a lack of attention to detail. Ultimately, I had to take my vehicle to the local Land Rover dealer to rectify these issues, and I am now seriously considering legal action against this business. I urge anyone thinking of hiring SIR Auto Glass to exercise extreme caution and especially consider the high number of recent, negative reviews, not to mention their 'F' rating with the Better Business Bureau.
UPDATE: as of today, 14 August 2024, I have received no response from the owner.
UPDATE: 9 December 2024. Owner finally decides to leave a 'token' message under my review.
Dear Shaun: Your public response is curious, considering I made you aware of the issue at the time, and you ignored my phone messages. This feels like a half-hearted attempt to save face. You never returned my calls or made any effort to address the problem. Shame on you—this reflects very poorly on your business ethics. -
Sir auto glass was very responsive and replaced my windshield in a very timely manner. When I was finally able to drive my car I got in and saw a wire hanging down from my roof. I called multiple times and never got through to them. … More I got put through to an answering service who took a message. Sir auto glass never called me back so I had to go to a different windshield repair who fixed it for free. Thank you Safelite!
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I would give 0 if I could the gay came out started to do the window after which he then told me he can't do it do to window motor being bad (it is not bad he just had one of the window guides off the track) after he could not … More provide a basic receipt for anything had no idea how the refund would work. Now I have a van with no window in winter. I chose this company based off the reviews hear on Google, but I thought that they were good as there are very few bad reviews for them. TLDR bad tech cant install window or re-align window track then can't answer basic questions
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Communicative over the phone and really helpful with Ins billing. Technicians that came out installed windshield and when we asked if they noticed anything weird, they said no. (Context windshield was leaking). When we went to inspect … More the work there was a huge hole where you could see into the vehicle on one side coupled with the outer plastic pushed underneath a side panel that was now disconnect from the vehicle. I mean technically it isn't their job to work on the side panels but they could have mentioned installing a new windshield made it worse or whatever happened.
